That looks a disgrace, well if it's what it looks like it is! I've never seen anything like that before, looks terrible, especially on a high quality gun. Give it back to the dealer at once, you should not have had that sort of trouble.
I have never seen such a thing either, I've had three Berettas and had one or two mechanical issues, but NEVER anything like that. Let's face it, the DT11 is Beretta's flagship gun these days, it is supposed to be a high quality product, therefore something like flakes of metal coming off from the action face is very worrying indeed. My guess is that they will simply change the whole gun, it's easier for them to do that than changing the action body and fitting everything to it. At the end of the day this sort of thing should not happen to a gun of that price, in fact it should not happen to ANY gun really, it is simply not acceptable.
Well even if he's not a Beretta main agent anymore, he can still point you in the direction of the importer and should in fact take things up with them on your behalf, or with GMK if they are responsible. In the UK your first port of call would always be with the dealer who sold it to you, they are responsible for getting it sorted. I don't know how things work in Ireland though. Have you spoken to the dealer that you bought it from, if so what did he say?
