ehb102
Well-known member
I've been invited to a simulated game day on Wednesday. I got an email asking that I bring gun, cartridges, licence and BASC/CLA/CA insurance details. Well, I don't have any of those. I have my CPSA membership.
Off I trot to the CPSA website to download a copy of the insurance certificate. Unfortunately, the certificate is not currently available. They changed insurers yesterday.
Okay, these things happen. I ring CPSA headquarters. I explain my situation and get put through to the person who deals with insurance. Person who deals with insurance says well, you can't have a certificate. We haven't got one.
Oh, I say. What do I do then? Show them the webpage he says. You are insured, you have a membership card, those two together will have to do. I'm giving a C- here for manner. I could have done with far more "I'm awfully sorry to inconvenience you, let me do whatever I can to make this work for you" instead of "Like it or lump it, I'm not doing anything."
I don't relish arriving at a shoot and being unable to produce a recognisable insurance document. A print-out.of a web page isn't really something I'd be keen to believe if I were dealing with guns and I don't want to end up presenting that to someone who isn't used to the vagaries of the CPSA. So I call the representative of the insurance company listed on that web page who is as nice as pie and very willing to help. I have been promised a certificate by email tomorrow, or at the very least a formal-looking document that will stand in place of such a thing.
The one thing that I have my CPSA membership for is insurance cover. The one time in 10 months I want to show proof that I am insured the CPSA are at best unhelpful. So I don't shoot registered competitions, the CPSA coaches are unregulated and sometimes of incredibly dubious quality, the CPSA head office are continually unhelpful and the one member benefit I use is not a priority to them. How low does this organisation have to go before it has a culture change?
Oh, and whilst I'm bothering to post about the CPSA, when I was at the ladies' shooting conference a month ago BASC and CPSA both did promotional "goody bags". BASC gave out reusable cotton bags with a current copy of the magazine, a licence holder, helpful guides to shooting, game cooking pamphlets and a sweet notebook and pencil set. The CPSA gave out November's Pull! magazine and a biro. Even the plastic bag wasn't useful, and looked laughable compared to Hull's amazing quality carrier bags. It was embarrassing. I wonder how much else BASC do better.
Off I trot to the CPSA website to download a copy of the insurance certificate. Unfortunately, the certificate is not currently available. They changed insurers yesterday.
Okay, these things happen. I ring CPSA headquarters. I explain my situation and get put through to the person who deals with insurance. Person who deals with insurance says well, you can't have a certificate. We haven't got one.
Oh, I say. What do I do then? Show them the webpage he says. You are insured, you have a membership card, those two together will have to do. I'm giving a C- here for manner. I could have done with far more "I'm awfully sorry to inconvenience you, let me do whatever I can to make this work for you" instead of "Like it or lump it, I'm not doing anything."
I don't relish arriving at a shoot and being unable to produce a recognisable insurance document. A print-out.of a web page isn't really something I'd be keen to believe if I were dealing with guns and I don't want to end up presenting that to someone who isn't used to the vagaries of the CPSA. So I call the representative of the insurance company listed on that web page who is as nice as pie and very willing to help. I have been promised a certificate by email tomorrow, or at the very least a formal-looking document that will stand in place of such a thing.
The one thing that I have my CPSA membership for is insurance cover. The one time in 10 months I want to show proof that I am insured the CPSA are at best unhelpful. So I don't shoot registered competitions, the CPSA coaches are unregulated and sometimes of incredibly dubious quality, the CPSA head office are continually unhelpful and the one member benefit I use is not a priority to them. How low does this organisation have to go before it has a culture change?
Oh, and whilst I'm bothering to post about the CPSA, when I was at the ladies' shooting conference a month ago BASC and CPSA both did promotional "goody bags". BASC gave out reusable cotton bags with a current copy of the magazine, a licence holder, helpful guides to shooting, game cooking pamphlets and a sweet notebook and pencil set. The CPSA gave out November's Pull! magazine and a biro. Even the plastic bag wasn't useful, and looked laughable compared to Hull's amazing quality carrier bags. It was embarrassing. I wonder how much else BASC do better.
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